Life is unpredictable, and so are our travel plans. Whether it’s due to an emergency, a change in schedule, or any other reason, Aeromexico Airlines allows passengers to cancel their journey without any hassle.

You can call off your plans at any time and request a refund as long as you’ve purchased refundable/ flexible fares. However, before you jump into the process, make sure to know all the tidbits about the Aeromexico Cancellation Policy to avoid any last-minute fuss. So, are you ready? Continue browsing the page and find everything you need to know before dropping off your travel plans.

What is the Aeromexico Cancellation Policy?

The cancelation policy is an important part of air travel, and passengers should be aware of all the key terms and conditions before commencing the process. Understanding the regulations will assist travelers in making knowledgeable decisions while minimizing any possible losses.

Read on and find out what’s included in the Aeromexico Flight Cancellation Policy to make wise decisions.

  • The cancelation terms and conditions are specifically based on the fare type. You should go through the fare details when making flight reservations.
  • If you bought a basic fare, the ticket is non-refundable, and you will get nothing in return after canceling your journey.
  • Passengers can call off their plans either by visiting the official website or over a call, depending on their preferences.
  • If you are eligible for a refund, the airline will process the amount within a few business days, either as an electronic voucher or the original mode of payment.

Does Aeromexico Airlines Offer a 24-hour Cancellation Policy?

Sure, it does. Aeromexico Airlines is a passenger-oriented air carrier that goes the extra mile to ease the flying experience as much as possible. That’s why the Aeromexico 24 Hour Cancellation Policy is put in place to allow flyers to cancel their flight ticket and get a full refund. Here’s everything you need to know about the same.

  • As the name suggests, the airline’s 24-hour cancelation policy permits travelers to cancel their flight ticket within 24 hours of booking.
  • Be mindful that the flights must be booked seven days before the scheduled departure.
  • Passengers eligible for the 24-hour cancelation policy can get a full refund, irrespective of the fare type they’ve chosen at the time of Aeromexico Reservations.
  • Once you exceed this risk-free window, the cancelations and refunds will depend on your fare and ticket type.

How to Cancel Aeromexico Flights Online?

Now that you are fully aware of the Aeromexico Airlines Flight Cancel Policy, it’s time to outline the step-by-step instructions to execute the process. Tech-savvy travelers can easily use the official website and call off their plans without leaving their comfort zone. Here’s how.

  • Visit the Aeromexico Airlines’ Official Site.
  • Go to the Head to the “My Trips” section from the menu bar.
  • Enter the following details to retrieve your reservation details.
  • Reservation or Ticket Number
  • Last Name
  • Cross-check the information added and click the “Find Reservation” button to access the details.
  • Select the trip you wish to discontinue and click the “Cancel” button.
  • It will immediately cancel your bookings, and you will get a confirmation email regarding your decision.
  • If your fares are refundable, you will get the option to request a refund.
  • Finally, click the Submit button and wait for a few business days until the airline processes the refunded amount.

Can I Cancel My Aeromexico Flight Over the Phone?

While Aeromexico Airlines offers a dedicated website to manage your reservations, it’s not fully immune to technical glitches and bugs. So, if you are unable to open the official site or are facing a poor network connection error, look no further and call the airline’s customer service desk to cancel your flight tickets. Let’s get into it.

  • Dial the Aeromexico Airlines Customer Service number, +1-855-391-2945, on your keypad. Make sure to enter the digits correctly to avoid any hassle afterward.
  • Connect to the automated IVR menu and carefully listen to the voice commands.
  • You can select your preferred language to eliminate the language barrier.
  • Press the rightmost button to connect with the airline’s booking executive.
  • As soon as your call is connected, request the assigned professional to cancel your bookings.
  • Provide them with the necessary information, such as the Last Name and the Reservation Number, so they can access your booking info.
  • The airline personnel will let you know about the financial losses if you have booked a Basic Fare. Review your choice and let them know your final decision.
  • If you have purchased a refundable fare, the agent will ask you for a refund choice, that is, whether you want it in the voucher form or as the original mode of payment.
  • Convey your choice and let them handle the rest.
  • As soon as the agent cancels your trip, you’ll get a confirmation mail regarding the same.

What is the Aeromexico Airlines Refund Policy?

Have you made up your mind about canceling your flight tickets? Hold your patience and get through Aeromexico Airlines’ Refund Policy to understand how the air carrier handles refunds and how long it will take to process them. Let’s proceed.

  • All Basic Fares are non-refundable, which means that you can cancel your flight ticket and won’t get anything in return.
  • If you want to avoid financial losses, please opt for Flexible Fares and get a full refund.
  • All flight tickets purchased before December 21, 2021, are refundable as an electronic voucher (EMD).
  • Passengers who have booked on December 21, 2021, and beyond may choose their refund type.
  • As an Electronic Voucher
  • Through the original mode of payment
  • While electronic vouchers will be processed shortly, bank transfers may take a few business days. The response time depends on your bank.

Summing Up

That’s all about the Aeromexico Cancellation Policy. This Mexican air carrier is widely appreciated for offering customer-friendly policies, thus making their air travel a blissful affair. However, if you get stuck in any emergency situation and want to discontinue your journey, don’t panic and cancel your flight tickets without putting much effort. Be mindful to note the key points of the airline’s cancelation policy to avoid any monetary losses later on.


Q. Where should I call to track my refund status in Spain?

Passengers should call ** 900 995 282 ** and connect to the airline’s expert in Spain to track their refund status.

Q. How do you get a full refund when canceling Aeromexico flights with restricted fares?

Cancel your flights within 24 hours of booking (the ticket should be purchased at least 7 days before the flight takes off ) and get a refund when canceling flights with restricted fares.